Shipping & Delivery

Shipping & Delivery

At Belove Jewellery, we take pride in the craftsmanship of our collections. To ensure your jewellery reaches you safely and efficiently, please review our order processing standards and estimated delivery times below.

1. Order Processing & Artisanal Lead Times

Standard Order Processing:
Our team processes orders from Monday to Friday, excluding public holidays. Most orders are prepared and dispatched within 7–14 working days after the order has been confirmed.

Handcrafted Pieces:
Many of our designs are carefully handcrafted to order. During peak periods, please allow approximately 1–2 weeks for artisanal production. This production time is generally included within the standard 7–14 working-day processing period unless a different timeframe is stated on the relevant product page.

Before dispatch, each order undergoes a quality inspection and is carefully packaged for shipment.

2. Estimated Delivery Times

Once your order has been dispatched, the estimated delivery time is approximately 10–20 working days.

The estimates below refer only to the transit period after dispatch and do not include the 7–14 working-day order processing period.

Destination Estimated Delivery Time After Dispatch
United Kingdom 10–20 working days
United States, Canada and Mexico 10–20 working days
European Countries 10–20 working days
Australia and New Zealand 10–20 working days
Asia and the Middle East 10–20 working days

Estimated Total Delivery Time

Order processing: 7–14 working days
Delivery after dispatch: 10–20 working days
Estimated total: approximately 17–34 working days

Please allow additional time during public holidays, peak shopping periods or major promotional events.

Orders are fulfilled through our international fulfilment operations and shipped directly to customers after processing and quality inspection.

3. Tracking Information

Once your order has been dispatched, you will receive an automated shipping confirmation email containing your tracking information.

Please note that tracking details may take several working days to appear or update while the parcel is transferred between international shipping partners and the local delivery carrier.

If you cannot find your shipping confirmation email, please check your spam or junk folder before contacting our support team.

4. United Kingdom Shipping Rates

The following delivery options are available for customers in the United Kingdom:

  1. Standard Tracked Delivery: £3.50

  2. Priority Tracked Delivery: £8.00

  3. Complimentary Shipping: Free UK delivery on orders over £40

Selecting Priority Tracked Delivery does not shorten the 7–14 working-day production and processing period. The estimated transit time after dispatch remains approximately 10–20 working days.

The final shipping options and applicable rates will be displayed at checkout.

5. International Shipping Destinations

We currently offer international shipping to the following countries and regions:

North America:
United States, Canada and Mexico.

Europe:
United Kingdom, Austria, Norway, France, Germany, Ukraine, Russia, Belgium, Switzerland, Denmark, Hungary, Italy, Luxembourg, the Netherlands, Poland, Sweden, Spain, Finland, Ireland and Portugal.

Oceania:
Australia and New Zealand.

Asia and the Middle East:
Israel, Saudi Arabia, Hong Kong, South Korea, Malaysia, Singapore, Turkey and Japan.

Shipping availability may vary depending on local carrier restrictions. The delivery options currently available for your address will be displayed at checkout.

6. Important Delivery Information

1. Address Accuracy
Please ensure that your shipping address, telephone number and contact details are complete and accurate before placing your order. Belove Jewellery cannot be held responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

2. Customs and Import Duties
International orders may be subject to customs clearance procedures, import duties, taxes or other charges imposed by the destination country.

These charges are not included in the product price or shipping fee and are the responsibility of the recipient. Customs inspections may also extend the estimated delivery timeframe.

3. Final-Mile Delivery
Depending on your location, your parcel may be delivered by your local postal service or one of our partner couriers.

If nobody is available to receive the parcel, the carrier may leave a delivery notice or provide instructions for collection or redelivery.

4. Possible Delivery Delays
Weather conditions, customs inspections, public holidays, peak shopping periods, remote delivery locations and unexpected courier disruptions may extend the estimated delivery timeframe.

If your tracking information has not been updated for an extended period, please contact our support team so that we can assist you.

7. Our Commitment to You

All processing and delivery timeframes shown above are estimates rather than guaranteed or contractual delivery dates.

While we work closely with our fulfilment and delivery partners to ensure orders arrive as quickly as possible, occasional delays may occur due to customs procedures, courier operations or other circumstances outside our reasonable control.

Share Your Joy:
We love hearing from our community. Once your Belove Jewellery piece arrives, we invite you to share your feedback and unboxing experience with us.

Shipping Enquiries:
For questions regarding your order or shipment, please contact our dedicated support team:

📩 info@belovejewel.co.uk